We understand that some players have experienced issues purchasing gems for the wrong game in the past. To address this, we’ve implemented additional confirmation and feedback to make the process smoother and more error-proof. Please keep these essential steps in mind before purchasing Fawkes Gems:

• Log in to Your Account
  Start by logging in to your account page. 

• Select Your Game
  On the left-hand menu, you’ll notice that the default game selected is Shaiya. If you want to purchase gems for a different game, click on the drop-down menu and select your desired game, such as Last Chaos. A confirmation will appear, displaying the game’s logo and name, confirming your selection. We’ve added this step to help prevent errors.

• Navigate to the Store
  In the left-hand menu, expand the “Store” section and select “Fawkes Gems.” This takes you to the page where you can buy gems for the chosen game.

• Verify the Game
  At the top of the page, you’ll see the title, indicating the game for which you’re purchasing gems. Please remember that gems are specific to each game and cannot be shared. This reminder is crucial to avoid any unintended purchases.

• Choose an Offer and Confirm
  Browse the available gem offers and select the one that suits you best. Click “Buy Now.” You’ll see another confirmation window displaying the number of gems you’re purchasing, the price, and the game for which you’re buying them. Confirm this information carefully. We’ve enhanced these confirmations to reduce the risk of errors.

• Proceed to Payment
  You will be directed to the Xsolla site for payment processing. Here, you’ll once again see the game you’re buying gems for, the quantity of gems, and the total cost.

• Complete Your Purchase
  Enter your preferred payment method details. After confirming the payment, you’ll receive your Fawkes Gems, ready to use in the game you selected.

With these added confirmation and feedback measures, we aim to ensure that you’re buying Fawkes Gems for the right game. Please take a moment to review the information provided during the purchase process to avoid any errors.