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Dear Shaiya players,
We would like to address an issue that some of you may have encountered during the migration process of your Shaiya accounts. We understand how frustrating it can be to lose progress, and we want to ensure that everyone can continue playing without any setbacks.
To ensure that all players can migrate their accounts successfully, we have set up a parallel migration process for those who have experienced any issues while migrating. Some of the common reasons for this can include an invalid code, a code that has been deleted or marked as spam, not receiving the code at all, or even accounts with no characters after migration.
If you are one of the players who are facing any of these issues, please do not worry. We have created a new category called “Recovery without code” where you can submit a ticket. Our team will guide you through the next steps and provide you with all the necessary information to help you recover your account.
Keep in mind that the only appropriate way to migrate your progress was by receiving and saving the code from Gamigo properly. This new method doesn’t ensure that we will be able to restore your progress, so make sure you provide as much information as possible while filling out the form.
If you followed the process here, please, provide the required information directly in the initial ticket. Your chances of recovering your account are much higher.
We hope this information puts your mind at ease, and we look forward to seeing you continue playing Shaiya without any issues. If you have any further questions or concerns, please don’t hesitate to reach out to us.